Smart justice: The Grievances Authority uses artificial intelligence to judge

14.03.2026
1 min read
The President of the Board of Grievances, Dr. Ali Al-Ahaideb, directed the launch of a document outlining the principles for using artificial intelligence systems, coinciding with the designation of 2026 as the “Year of Artificial Intelligence.” This initiative aims to enhance the efficiency of the administrative judiciary and ensure the safe use of these technologies. The Board explained that the document seeks to precisely regulate the processes of building, developing, and using smart technologies within its courts, clearly and transparently defining their regulatory framework and professional ethics. This institutional move aims to guarantee the highest levels of integrity in technology deployment, while also raising awareness among judicial and administrative staff about the importance of optimal use for business sustainability and development. The Board of Grievances noted that the document was drafted based directly on the regulatory framework adopted in the legislative publications issued by the Saudi Data and Artificial Intelligence Authority (SDAIA).
The president directed Grievance Bureau Dr. Ali Al-Ahaideb launches a document outlining the principles for using systems artificial intelligenceThis coincides with the designation of 2026 as the "Year of Artificial Intelligence," to enhance the efficiency of administrative justice and ensure the safe use of technologies.

The court explained that the document aims to precisely regulate the processes of building, developing and using smart technologies within its courts, to clearly and transparently define its regulatory framework and professional ethics.

This institutional move comes to ensure the highest levels of integrity in the use of technology, along with raising awareness among judicial and administrative staff about the importance of optimal use for business sustainability and development.

The Board of Grievances indicated the document was drafted based directly on the regulatory framework adopted in the legislative publications issued by the Saudi Data and Artificial Intelligence Authority (SDAIA).

The new regulations require all employees of the Diwan who use these systems to fully and strictly adhere to the controls outlined in the document governing the daily work process.

The Board of Grievances assigned to the competent authority at the Decision Support Center the responsibility of reviewing and periodically updating the document, to undertake the tasks of closely monitoring the level of commitment of the staff to applying its technical and ethical standards.

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