The General Secretariat of the Zakat, Tax and Customs Committees in the Kingdom of Saudi Arabia announced an exceptional achievement in the digital transformation of the justice sector, as the total number of electronic litigation transactions conducted through its digital platforms exceeded half a million transactions since 2020. This figure reflects the qualitative leap witnessed by the litigation system in the Kingdom, which aims to enhance the efficiency of procedures and achieve prompt justice in line with the objectives of Saudi Vision 2030.
Digital transformation in the context of Vision 2030
This achievement was not a coincidence, but rather a direct result of the Kingdom's comprehensive national digital transformation strategy. Years ago, litigation procedures in zakat and tax disputes relied heavily on paperwork and in-person attendance, consuming considerable time and effort for all parties involved. Within the framework of Vision 2030, the Saudi government has prioritized the modernization and development of the judicial sector, recognizing its crucial role in improving the business environment and bolstering the confidence of local and international investors. The government has invested heavily in digital infrastructure, paving the way for the launch of integrated judicial platforms that enable the complete electronic management of cases from filing to judgment.
Details of digital services and their impact
Electronic processes were distributed across a comprehensive suite of services designed to cover all stages of litigation. The "Digital Case File Creation" the list with over 196,000 users, enabling litigants to easily and conveniently register their cases without needing to visit committee offices. This was followed by the "Automated Exchange of Memoranda" , which benefited nearly 137,000 individuals, enhancing the effectiveness of remote litigation and ensuring the smooth continuity of judicial proceedings. The "Digital Access to Issued Decisions" significant engagement, with over 141,000 users, reflecting a high level of transparency and the speed with which judgments are delivered to their rightful owners.
The services were not limited to basic procedures, but included specialized aspects such as the “Request to Change Legal Representative” , which served more than 8,000 beneficiaries, in addition to launching a special application for smartphones that exceeded a thousand users, in a step aimed at making judicial services accessible to everyone around the clock.
Economic importance and future impact
The impact of this digital transformation extends far beyond simply streamlining procedures. Domestically, expediting the resolution of zakat and tax disputes contributes to the stability of companies' financial positions and strengthens the rule of law and transparency. Regionally and internationally, an efficient and advanced digital judicial system is a key factor in attracting foreign investment. Investors seek a clear and stable legislative environment that guarantees the efficient and impartial resolution of any commercial or tax disputes that may arise. With this achievement, the Kingdom solidifies its position as a leading investment destination in the region and sets a benchmark for digital governance and the modernization of judicial systems.
