In a remarkable achievement reflecting the accelerating pace of digital transformation in the Saudi healthcare sector, the Qassim Health Cluster announced that the "Sahlat" service at King Saud Hospital in Unaizah achieved record growth of 82% last year. The service provided its advanced facilities to more than 100,000 beneficiaries, with the exact number reaching 100,897, confirming the success of plans aimed at facilitating patient access to healthcare and tangibly improving their experience.
Background of the achievement in the context of Vision 2030
This development is part of the broader efforts of the Kingdom of Saudi Arabia to modernize and develop its healthcare system, a key pillar of Vision 2030. The Vision aims to build an efficient and sustainable healthcare sector that leverages cutting-edge technologies to deliver world-class services. Digital transformation initiatives like the "Sahlat" service are a practical application of these goals, contributing to reduced waiting times, lessening the burden on medical and administrative staff, and providing multiple, easy-to-use channels for citizens and residents to access necessary healthcare services.
Service details and beneficiary distribution
Official statistics from the health cluster revealed that laboratory services topped the list of most requested services, with 30,632 patients benefiting from them. This was followed by outpatient services, which provided care to 24,573 patients with ease and convenience. The figures also showed that 14,312 patients benefited from digital radiology services, while 11,544 received general medical services, confirming the comprehensiveness of services across various vital departments within the hospital.
The success wasn't limited to general departments; the qualitative leap extended to specialized centers as well. The Diabetes Center served 7,482 patients, and the Dental Center recorded 6,771 beneficiaries. Meanwhile, 3,006 patients benefited from the Eye Center, and 2,577 from physiotherapy services, demonstrating the integration of the digital system in serving all medical specialties.
Importance and future impact
The success of the "Sahlat" service at King Saud Hospital in Unaizah extends beyond its local impact on improving the quality of life for the province's residents. It serves as a successful model that can be replicated in other hospitals and health centers across the Kingdom. This achievement strengthens beneficiaries' trust in government healthcare services and encourages the adoption of modern technologies. In the long term, these initiatives contribute to increased operational efficiency in healthcare facilities, better resource allocation, and higher levels of beneficiary satisfaction, aligning with the objectives of the Health Sector Transformation Program and the Kingdom's Vision 2030.
