Service outages in Riyadh reduced by 25% thanks to integrated infrastructure management

Service outages in Riyadh reduced by 25% thanks to integrated infrastructure management

16.02.2026
8 mins read
The Riyadh Infrastructure Projects Center announced a 25% decrease in service interruptions, as a result of developing the management and coordination system between entities and enhancing digital planning.

A major achievement in infrastructure management in the Saudi capital

The Riyadh Infrastructure Projects Center (RIPC) announced a significant achievement: a 25% reduction in service disruptions and encroachments on underground infrastructure assets. This substantial improvement encompasses vital networks such as water, electricity, and telecommunications, reflecting a qualitative leap in project management and the overall quality of life in the rapidly developing Saudi capital.

In the context of Vision 2030 and rapid urban growth

This success comes within the context of the massive urban transformation Riyadh is undergoing, which falls under the objectives of Saudi Vision 2030. With the launch of mega-projects such as the Riyadh Metro, King Salman Park, and the Riyadh Sports Track, the pace of excavation and construction work has increased unprecedentedly. This rapid growth has presented significant challenges, requiring meticulous coordination among dozens of government and service agencies to avoid damage to existing networks and ensure the continuity of vital services for residents and businesses.

Technology and integrated coordination: the key to success

This significant decrease is attributed to the development of an integrated infrastructure management system, based on enhanced integration and coordination among relevant stakeholders. The center explained that improving the efficiency of pre-planning and precise execution at project sites was a crucial factor. Among the most prominent initiatives that led to this improvement was the launch of the “Geospatial Verification Service for Infrastructure Assets,” an advanced digital platform that allows contractors and implementing agencies to accurately view the locations of existing networks before commencing any excavation work. This service is based on a centralized and unified geospatial database compiled and harmonized from more than 17 government and service entities, thereby increasing the reliability of information and reducing the likelihood of field errors and unintentional encroachments.

Positive impact on quality of life and the economy

The impact of this achievement is not merely a statistic; it directly affects the daily lives of Riyadh residents. Reduced service interruptions mean fewer disruptions to electricity, water, and internet networks, enhancing quality of life and business stability. It also contributes to improved safety at work sites by minimizing accidents caused by severed cables or utility pipes. Economically, this improvement translates into significant cost savings related to repairs and project completion delays, boosting government spending efficiency and fostering a more attractive and confident investment environment in the capital.

A step towards a sustainable global city

This progress represents a significant step towards realizing Riyadh's ambitions to become one of the world's best cities to live and work in. Reliable and smart infrastructure is the backbone of any modern global city. By implementing advanced data management and standardization practices, Riyadh is demonstrating its ability to meet the demands of sustainable growth and strengthen its position as a regional and international hub for business, tourism, and innovation, in line with the ambitious goals of Vision 2030.

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