More than 31,000 people benefited from religious guidance services at the Prophet's Mosque in the first week of Ramadan
The General Presidency for Religious Affairs at the Grand Mosque in Mecca and the Prophet's Mosque in Medina announced that more than 31,000 visitors and worshippers benefited from the guidance and awareness services provided at the Prophet's Mosque during the first week of Ramadan. These efforts are part of the Presidency's operational plan aimed at enriching the experience of visitors, deepening their understanding of Islamic law, and providing a safe and tranquil environment for worship in the city of the Prophet Muhammad (peace and blessings be upon him).
An integrated system for serving visitors
The General Administration for Answering Inquiries, affiliated with the Presidency, explained that its services included answering visitors' inquiries related to the rulings of Umrah, the etiquette of visiting the Prophet's Mosque, and various jurisprudential matters needed by worshippers and pilgrims. These services were provided through an integrated system operating around the clock, benefiting 31,004 visitors of various nationalities. The service is available in 11 major international languages through field service points located throughout the Prophet's Mosque, in addition to the toll-free number (8001111935) which allows visitors to communicate directly with qualified scholars and sheikhs. Modern technologies are also employed through interactive screens and smart applications to ensure that accurate information reaches the largest possible number of beneficiaries.
The historical and spiritual significance of the Prophet's Mosque
The Prophet's Mosque holds a special place in the hearts of Muslims worldwide. It is the second holiest site in Islam and one of the largest mosques in the world. Founded by the Prophet Muhammad (peace be upon him) in Medina after his migration, it served as a center for spreading the faith, a beacon of knowledge, and the administrative headquarters of the early Islamic state. Throughout history, the Prophet's Mosque has remained a primary center for teaching and disseminating Islamic sciences. Current guidance and awareness programs draw their roots from this great historical legacy, as scholarly circles and religious rulings have been held there since the dawn of Islam. This makes it a unique spiritual and intellectual destination, especially during Ramadan, when the number of visitors increases significantly as they seek to make the most of its blessed days and nights in worship, remembrance of God, and the pursuit of knowledge.
Importance and impact in serving Muslims
These services are of paramount importance on various levels. Locally, these efforts reflect the Kingdom of Saudi Arabia's commitment, under the leadership of the Custodian of the Two Holy Mosques and his Crown Prince, to providing the highest quality services to pilgrims and underscore its leading role in serving Islam and Muslims. Internationally, providing religious guidance in multiple languages contributes to fostering intercultural dialogue, presenting an accurate image of moderate and tolerant Islam, and correcting misconceptions. It also ensures that visitors from all corners of the earth can perform their religious rites with understanding and in accordance with sound Islamic principles, thus strengthening their spiritual unity and leaving them with a profound and unforgettable experience.


