In a pioneering step aimed at facilitating worship and easing the movement of visitors, the General Authority for the Care of the Two Holy Mosques has launched an innovative electronic service. This service enables visitors to the Two Holy Mosques to monitor the traffic density of the Al-Salam Corridor in the Prophet's Mosque in real-time, coinciding with the millions of pilgrims who flock to the holy month of Ramadan. This initiative is part of ongoing efforts to enhance the quality of field services provided to the guests of God.
Technological advancements in serving visitors to the city of the Messenger of God
Throughout Islamic history, the Prophet's Mosque has received immense attention and care from successive leaders, with its courtyards undergoing massive expansions to accommodate the growing number of Muslims. In the modern era, with the launch of the Kingdom's Vision 2030, the focus has shifted from mere physical expansion to employing the latest digital technologies and artificial intelligence in crowd management. Historically, organizing the entry of visitors to pay their respects to the Prophet Muhammad (peace be upon him) and his companions Abu Bakr and Umar (may God be pleased with them) relied primarily on on-site human organization, which posed a significant challenge during peak seasons such as Ramadan and Hajj. Today, smart technology has become the driving force behind facilitating this great ritual, reflecting the Kingdom of Saudi Arabia's commitment to harnessing all its capabilities to serve Islam and Muslims.
How does the traffic density measurement service in the Al-Salam corridor at the Prophet's Mosque work?
The new service relies on strategically placed, state-of-the-art interactive screens, along with a mobile-accessible platform. This service displays the level of crowding using a precise and universally understandable color indicator, helping visitors make informed decisions and choose the optimal time to proceed to the designated location.
The color-coded system is divided into four main levels to indicate the level of crowding. Green indicates light crowding, meaning it's an ideal time to visit. Yellow indicates moderate crowding, requiring a wait. Red warns of very high crowding, advising visitors to postpone their visit to avoid crowding. Finally, white indicates that the service is temporarily unavailable due to technical or organizational reasons.
The positive impact of crowd management at the local and international levels
The impact of this electronic service extends far beyond simply organizing movement within the Prophet's Mosque; it has deeper implications both locally and internationally. Locally, this initiative helps alleviate the burden on security and organizational staff and reduces the likelihood of stampedes or congestion in narrow passageways, thus ensuring the safety of visitors and worshippers. It also enhances the flow of movement in the outer courtyards surrounding the mosque.
At the regional and international levels, launching such services enhances the positive image of the Kingdom's efforts in efficiently and effectively managing the world's largest gatherings of people. Providing accurate and transparent information to millions of Muslims worldwide before their arrival in the Holy Land gives them peace of mind and reassures them, and confirms the Kingdom's leadership in smart crowd management and the use of technology to serve pilgrims to the Two Holy Mosques.
In conclusion, this step is clear evidence of the integration of spirituality and technology. To make the most of these facilities, the General Authority invites all visitors and worshippers to check the indicator before their visit by accessing the service through this link , ensuring a peaceful and convenient spiritual experience at the Prophet's Mosque.
