A unique initiative to serve the pilgrims
The General Authority for the Care of the Two Holy Mosques launched a pioneering initiative aimed at facilitating the experience for pilgrims: the "Hijjah Removal" service, offered free of charge to Umrah and Hajj pilgrims. This service, which was first launched during Ramadan 1445 AH, represents a significant advancement in the services provided in the courtyards of the Grand Mosque in Mecca, allowing pilgrims to complete their rituals by cutting or shaving their hair in a hygienic and organized environment.
What is the release from ritual and what is its importance?
The removal of the state of ihram is a fundamental pillar of Umrah and Hajj, and it involves shaving or shortening the hair, symbolizing the pilgrim's exit from the state of ihram, which imposes certain restrictions. Historically, pilgrims would seek out barbers in the areas surrounding the Grand Mosque to perform this ritual, sometimes leading to chaotic overcrowding, unsanitary practices, and exploitation of the need. This government initiative aims to put an end to these problems and provide a civilized and safe alternative befitting the sanctity of the place and the comfort of its visitors.
Service details and locations
The service is distributed across five strategic locations opposite the Marwa area, the endpoint of the Sa'i ritual, making it easily accessible to pilgrims immediately after completing the Sa'i between Safa and Marwa. The service utilizes fully equipped mobile units, providing high flexibility and adaptability to crowd density and flow, especially during peak times such as Ramadan and Hajj. A team of trained specialists oversees the service, adhering to the highest standards of hygiene and safety. Sterilized, single-use equipment is used, and the process takes approximately two minutes per user, ensuring efficiency and speed.
Local and international impact of the initiative
Domestically, this service directly contributes to enhancing the experience of pilgrims and aligns with the goals of the Kingdom's Vision 2030, which aims to improve the quality of services provided to Hajj and Umrah pilgrims. It also facilitates smoother flow in the courtyards of the Grand Mosque and reduces unplanned gatherings, positively impacting crowd management and the safety of all. Internationally, this initiative sends a powerful message about the care and attention the Kingdom of Saudi Arabia gives to visitors of the Two Holy Mosques, setting a model for organizing religious rites in a modern way that considers health and logistical aspects. The service has been a resounding success, benefiting more than one million people since its launch, underscoring its importance and the urgent need for such innovative solutions that facilitate the performance of rituals with ease and peace of mind.
