Board of Grievances: 4,139 employees trained in artificial intelligence

Board of Grievances: 4,139 employees trained in artificial intelligence

12.01.2026
7 mins read
The Board of Grievances concludes 2025 by training 4,139 of its staff on artificial intelligence and digital transformation technologies through 134 training programs to enhance the efficiency of the administrative judiciary.

In a strategic move reflecting the judiciary's commitment to keeping pace with rapid technological advancements, the Board of Grievances implemented a comprehensive and high-quality package of specialized training programs during 2025. These programs focused directly on digital transformation and artificial intelligence technologies. The efforts aimed to develop the professional and intellectual capabilities of more than 4,139 judicial and administrative staff members, as part of a vision to enhance the efficiency of the administrative justice system and align it with the demands of the modern digital age.

This training initiative included the implementation of 134 intensive programs, totaling over 6,648 training hours, covering all courts and departments of the Board of Grievances throughout the Kingdom. This geographical expansion of training aims to ensure comprehensive qualification and standardized performance levels, thereby guaranteeing the provision of unified, high-quality judicial services to beneficiaries nationwide.

The context of digital transformation in administrative justice
cannot be understood in isolation from the broader context of Saudi Arabia's Vision 2030, where digital transformation is a cornerstone of the National Transformation Program. The Board of Grievances has made significant strides in automating its procedures, from the "Moeen" digital platform to fully electronic litigation. These training programs serve as a crucial link between the advanced technological infrastructure and the human element operating it, as the availability of technology alone is insufficient without the expertise to utilize it effectively.

The training tracks and their strategic importance
focused precisely on equipping personnel with future skills, including artificial intelligence applications, emerging technologies, and cybersecurity fundamentals. The emphasis on cybersecurity is a cornerstone for strengthening the digital resilience of the system and protecting sensitive judicial data. These programs aim to enhance the readiness of staff to professionally handle evolving systems and procedures, improve the quality of judicial and administrative outputs, and positively impact the speed and accuracy of processing transactions and cases, thereby reducing litigation timelines.

Partnerships and Expected Impact:
The Court has strengthened this training system by building effective strategic partnerships with governmental and private entities, both locally and internationally, to ensure the transfer of global best practices and the localization of technical knowledge within the courts. Through this intensive human capital investment, the administrative judicial system seeks to achieve institutional excellence and keep pace with the rapid regulatory transformations taking place in the Kingdom, thereby supporting the investment environment through an efficient and transparent administrative judiciary and enhancing confidence in digital government services.

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