The Citizen Account Program has reiterated its warnings to beneficiaries regarding the necessity of accuracy and transparency when entering data, emphasizing the importance of regularly updating information in case of any change in the beneficiary's social or financial status. This reminder comes as part of the program's commitment to ensuring that support reaches those who are truly eligible and guaranteeing fair distribution.
Penalties for not updating data in the Citizen Account
The program clarified that Article 17 of the support regulations requires the primary beneficiary to update their online account within 15 days of any change in data that affects the eligibility and entitlement assessment cycle. Failure to comply will result in the application of penalties stipulated in Article 20, which include:
- Stopping support for the primary beneficiary and depriving him of it for a period not exceeding two years.
- Recovering the funds obtained by the beneficiary unlawfully, in accordance with the legal procedures.
- The possibility of applying both penalties together in cases of fraud or submission of misleading documents.
Program context and its importance in the social protection system
The Citizen Account Program, launched in December 2017, is one of the most important pillars of economic transformation in the Kingdom of Saudi Arabia within Vision 2030. The program was designed to protect Saudi families from the direct and indirect impact of various economic reforms, such as energy price adjustments and the application of value-added tax.
The importance of adhering to data updates lies in the fact that the support mechanism depends entirely on the accuracy of the information entered (such as the number of family members, their ages, and total monthly income), as this mechanism aims to direct government benefits to the most deserving groups, which enhances the efficiency of government spending and ensures a decent life for citizens.
Steps to add additional income to the Citizen Account
To ensure continued eligibility and avoid penalties, any additional income must be disclosed by following these steps:
- Log in to the Citizen Account application and select "Beneficiary File".
- Click on the "Public Data" icon.
- Go to "Add a new source of income" at the bottom of the list.
- Identify the type and source of income.
- Write down the monthly amount including allowances.
- Press the "Save" button to confirm the data.
How to change your mobile number in the program
The program also allows for easy updating of contact information to ensure notifications are received, through the following steps:
- Access the application and go to "Settings".
- Select "Change mobile number".
- Enter the new number and wait for the verification code.
- Confirm the code to complete the process successfully.
