In a regulatory move aimed at enhancing transparency and improving the effectiveness of community oversight, the Ministry of Municipalities and Housing , through its "Baladi" program, has established seven strict criteria for eligibility for the financial reward for reporting municipal violations under the "Certified Observer" initiative. These measures are designed to ensure the quality of reports and protect the urban landscape in Saudi cities, in line with the objectives of the Kingdom's Vision 2030.
Context of the initiative and its national importance
These regulations are not merely administrative procedures, but rather part of a comprehensive national strategy under the Quality of Life Program , one of the key programs of the Kingdom's Vision 2030. Through this initiative, the Ministry seeks to transform citizens and residents from mere beneficiaries of services into active partners in monitoring and improvement. Recent years have witnessed a tremendous digital transformation in the municipal sector, with the "Baladi" platform enabling community members to contribute to identifying elements of visual pollution, reflecting a governmental trend towards enhancing community participation in urban decision-making.
Details of the bonus eligibility requirements
The ministry explained that obtaining the financial reward requires adherence to strict standards to ensure seriousness and credibility, and the most prominent conditions are as follows:
- Mandatory training: The ministry stipulated, as a fundamental requirement, that whistleblowers complete the approved training program designed specifically for whistleblowers. This requirement aims to ensure that the whistleblower is familiar with municipal regulations and bylaws, thereby reducing false reports and increasing the efficiency of monitoring.
- Effectiveness of the report: The report submitted must contribute directly and effectively to uncovering and proving the violation, and not just be a suspicion unsupported by evidence.
- Prohibition of Conflict of Interest: To ensure the highest levels of integrity, regulations prohibit granting bonuses to any employee working in the ministry, secretariats, or municipalities, as well as employees of contracted oversight and inspection companies. This prohibition extends beyond employees to their immediate family members , preventing any suspicion of abuse of power or conflict of interest.
Integrity standards and disbursement mechanism
The new regulations emphasize the integrity of the whistleblower's record, requiring it to be completely free of any previous malicious or fabricated reports. The ministry also stressed that the reported violation must not have been fabricated from the outset to obtain the financial reward, reflecting the ministry's firm stance against any attempts to circumvent the system.
Regarding the disbursement mechanism, the ministry clarified the following points:
- Non-repetition: It is required that there has not been a previous monitoring of the same violation by other parties or other monitors, to ensure that reports are not repeated on a single case that has already been dealt with.
- Time period: The disbursement of the reward is linked to the submission of an official request within a specific time period, after the violation has been definitively approved and the legal period allocated for objecting to it has expired, which ensures the stability of the legal status of the violation.
Expected impact on the urban landscape
These regulations are expected to improve the quality of life in Saudi cities by expediting the addressing of visual pollution such as construction debris, illegal billboards, excavations, and other issues. By training certified inspectors, municipalities and local authorities will be able to direct their teams more accurately and efficiently, saving time and public funds, and enhancing the aesthetic appeal of Saudi cities to make them more attractive environments for both residents and visitors.


