In a move reflecting the rapid development of the judicial system in the Kingdom of Saudi Arabia, the Board of Grievances achieved a qualitative and historic leap in judicial performance indicators during 2025. The Board announced the completion of more than 242,000 cases, achieving a record completion rate of 97% of the total cases registered with it. This achievement is not merely a statistical figure, but rather reflects a fundamental transformation in the efficiency of the judicial system and its ability to resolve administrative disputes with exceptional accuracy and speed.
Details of statistical performance and operational growth
Official statistics released by the Decision Support Center at the Board of Grievances reveal figures reflecting the scale of the effort exerted, with administrative courts holding 391,132 judicial sessions last year. Comparing these figures with the previous year, 2024, reveals a significant operational difference, with the number of sessions increasing by over 109,000, while the number of completed cases jumped from 168,000 in 2024 to their current unprecedented levels. Business rates also recorded a remarkable increase, averaging 70%, demonstrating the success of operational plans and strategies aimed at improving the beneficiary experience.
The context of digital transformation and Vision 2030
These figures cannot be viewed in isolation from the broader context of the national transformation underway in the Kingdom under Vision 2030. Over the past few years, the Board of Grievances has adopted an ambitious strategy for complete digital transformation, exemplified by the launch of e-litigation platforms (such as the Mu'een platform), which have enabled users to file lawsuits, attend hearings, and exchange memoranda remotely. This technological shift has been the cornerstone that has allowed the judicial system to accommodate the increasing influx of cases and reduce litigation time, reflecting the transition of administrative justice from traditional methods to a smart, data-driven, and artificial intelligence-based work environment.
Economic impact and enhancing the investment environment
These achievements are of paramount importance, extending beyond the judicial sphere to encompass the economic and investment landscape of the Kingdom. The administrative judiciary is the body responsible for adjudicating disputes involving government entities, and the swift resolution of these cases bolsters investor confidence (both local and international) in the Kingdom's legislative and legal environment. A efficient and transparent administrative judiciary is a key factor in attracting foreign investment, as it ensures the preservation and swift recovery of rights, thereby enhancing the Kingdom's ranking in global competitiveness and institutional efficiency indices.
Regional leadership in administrative justice
Regionally, these indicators place the Kingdom at the forefront of countries that have successfully implemented “digital justice.” The Board of Grievances provides a model to be emulated in utilizing data to support judicial decision-making and in its high level of transparency in publishing performance reports. This ongoing commitment to accurately measuring achievement levels underscores the judicial leadership’s dedication to establishing the principles of effective justice and ensuring that rights reach their rightful owners in the easiest and fastest ways, thus reinforcing the Kingdom’s position as a leading reference in the development of administrative justice.
