Rotana offered its sincere apologies to all the fans who were anticipating this artistic event, stressing that the artist's safety and his overcoming this sudden health problem is the company's top priority to ensure his safe return to his fans.
Ticket refunds
Rotana Audio Visual Company clarified that procedures will begin immediately to refund the full amount of tickets sold to the public automatically and directly, without the need for buyers to submit any official refund requests.
The financial value due will be deposited into each user’s electronic wallet via the WeBook app approved for bookings, thus ensuring the preservation of the rights of all ticket holders who have reserved their seats to celebrate the holiday.
The absence of Sinbad of song
The absence of artist Rashed Al-Majed from the singing platforms during Eid represents an artistic loss for the entertainment events schedule, given his popularity and his superior ability to attract thousands of his fans.
This step is necessary to ensure that the artist receives the necessary medical care and complete rest that will enable him to resume his usual artistic activity and return to entertain his wide audience in all upcoming artistic and entertainment events and occasions.
Disclaimer and apology
Due to artist Rashed Al-Majed suffering from an emergency health condition, it was decided to cancel his performance at the Eid concert, which was scheduled to take place tomorrow, Monday, March 23, as part of the Eid celebrations.
We would also like to inform you that the ticket value will be automatically refunded to your wallet via the WeBook app.
With our best wishes to the artist Rashed Al-Majed… pic.twitter.com/oRKpRFRPQ9
- Rotana Live (@RotanaLive) March 22, 2026
Prayers for a speedy recovery
Social media platforms were flooded with messages of support and love from the artist's fans as soon as the news of his illness was announced, with everyone wishing him a speedy recovery and a quick return to his audience who always eagerly await him.
Rotana concluded its statement by affirming its sincere wishes for Sindbad to enjoy continued health and well-being and to overcome this health issue as quickly as possible so that he can return to his role in enriching the Gulf artistic scene with his distinctive productions.
